Privacy Policy

Data collected

Kiné Genou Luxembourg processes the information you provide through the contact form:

first and last name
email address and telephone number
consultation type and, for a home visit, address
information about your ACL journey: stage, injury and surgery dates, sport or activity, and goal
the content of your message and your consent to the use of your data

Purpose and legal basis

This information is used only to reply to your request, provide guidance and, where appropriate, arrange an appointment. Processing is based on your consent, collected before the form is sent. The form cannot provide a medical diagnosis and does not replace a consultation.

Data retention

Your data is retained for three years from our last contact, unless a longer period is required by law.

Your GDPR rights

Under the GDPR, you have the following rights:

right of access
right to rectification
right to erasure
right to restriction of processing
right to data portability
right to object and to withdraw your consent at any time

To exercise these rights or ask a question, contact us at info@kine-lca.lu or +352 26 65 28 42.

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